Cancellation and refund policy:
1.An order placed can be cancelled only before the order has been dispatched. To cancel an order please write to email@example.com. Once the order is dispatched, the order cannot be cancelled.
2. Once an order is delivered, if you wish to exchange or return a product, you may do so within 3 days of receiving the product. To exchange or return an order please send us an email with your order ID and a reason for the exchange/return on firstname.lastname@example.org. Please note that the package will be picked up within 2-3 business days from the initiation of return and the refund will be processed within 10-12 business days from the date of return pickup.
3. A refund for a cancelled order will be processed only once the return package has been returned back to us. The refund will be processed within 3 business days of receiving the return package.
4. The refund will be processed to your source account and it will be credited to your account within 6-9 business days once the refund has been processed. Please note that the return shipping charges will have to be borne by the customer.